Shipping policy
Shipping & Delivery
At Mama Va’s Creations, we take care in preparing and packaging every order with love and attention.
Processing Time
All orders are processed within 2–4 business days.
During new product launches or busy periods, processing times may be slightly longer.
Shipping Locations
We currently ship to:
- Australia
- New Zealand
We may expand to international shipping in the future.
Shipping Rates
Shipping costs are calculated at checkout based on your location.
We may also offer flat-rate shipping or promotional free shipping from time to time.
Delivery Timeframes
Estimated delivery times:
- Australia: 2–8 business days
- New Zealand: 5–10 business days
Please note these are estimates and may vary depending on postal services.
Tracking
All orders include tracking.
You will receive a tracking number via email once your order has been dispatched.
Incorrect Address
Please ensure your shipping details are correct at checkout.
Mama Va’s Creations is not responsible for orders delivered to incorrect addresses provided by the customer.
Delays
We are not responsible for delays caused by postal services, customs, or unforeseen circumstances.